
Case Study: Ear Infection Day Lewis Pharmacy
Fran, a Day Lewis clinician from Reigate, recently saw a patient who explained he was suffering from pain and popping sounds within the ear (a common symptom of an ear infection). Upon examination Fran observed a healthy left ear, however the right ear contained some white debris which was consistent with an ear infection surrounding the patients ear. It was also swollen and painful to the touch.
Fran captured images of both ears and sent these to the local GP practice. The GP agreed to a video consultation with the patient and within 20 minutes he had a prescription for antibiotics to treat the ear infection.
The patient was extremely happy with how quickly he was able to be seen and to receive such a fast resolution for his ear infection which had been troubling him.
This is a great example of how the Tympa system can be used as an effective diagnosis and triaging tool within the framework of existing care services. If the patient had sought help directly from the GP he may have faced a longer waiting time compared to accessing care via his local community pharmacy.
The Tympa system enables a multi-disciplinary set of clinicians to better facilitate patient access to ear and hearing health services. We want to ensure patients receive the care they need quicker and easier than ever before.
The NHS Long Term Plan aims to deliver more care in the community and is aiming to reduce face-to-face hospital appointments as much as possible. The COVID-19 pandemic has further enhanced the need for alternative and more efficient care pathways. This case study is a great example of how, through simple interventions and adoption of innovative technology, existing pathways can be streamlined and ultimately improve the patient journey.Dr Krishan Ramdoo, CEO at TympaHealth & ENT surgeon

“I am making a difference to people’s lives” – Waves Ear Care
11th August 2022

Audiologists Triage Patients with the Tympa system
11th August 2022

Makewell Clinic – “The portability of the system is a real strength”
28th July 2022

Case Study: Hearing Aid Dome Discovered in Patients Ear
15th July 2022

“As an optician I felt that Tympa and the technology of the Tympa system was a great fit” – Very Spexy
13th July 2022

Lucie, Ambience Foot Health owner, expands her care offering with Tympa
1st July 2022

Pharmacies deliver ear and hearing healthcare to meet rising demand
29th June 2022

“The level of demand is astonishing really!” Ashludie & Cadham Pharmacy
23rd June 2022

“The TympaHealth support is why I chose them” – Cadham Pharmacy
21st June 2022

Community District Nurse, Heidi, expands her care offering with Tympa
16th June 2022

Remote Review enables Allied Healthcare Professionals to deliver expert care in the heart of the community
15th June 2022

North Wales Ear Wax Removal: Becoming self-employed with Tympa was one of the easiest decisions I’ve made!
14th June 2022