TympaHealth-Logo
SHOWING:
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Katie-North-Wales-Wax-Removal-Bio-banner

North Wales Ear Wax Removal: Becoming self-employed with Tympa was one of the easiest decisions I’ve made!

We got in touch with Katie from North Wales Ear Wax Removal who has recently started her own business, becoming self-employed using the Tympa system to deliver ear and hearing healthcare in her community. We spoke to her about her Tympa journey and why she decided to move into wax removal.

How did you start your journey using the Tympa System? 

I started my wax removal training about 3 years ago when I was employed for one of the large hearing care providers in the UK. Initially we were using the original system, the CEEK. The company went through a restructure and as I’d recently been trained on the new Tympa system, I decided to go out on my own as I was aware of the high local demand for wax removal. I took the leap to go self-employed and it was one of the easiest decisions to keep using the Tympa system.

What type of customer uses your service?

I see customers of all ages and demographics, wax affects everyone – however the largest share of my customer base is over 60’s.

What methods have worked well when it comes to getting the word out about your new Tympa service?

I started off by writing to all the local GP surgeries and taking my business cards into the local pharmacies. I have my own Facebook business page as well and word of mouth has been key. I think it’s important for anyone starting out to connect with local healthcare providers as they can refer directly to you. It’s also key to be active on social, something I need to do more of!

Do you have a standout patient stories where you felt you really made a difference?

I had one patient whose son rung me to arrange a home visit as his dad was elderly and chair bound and couldn’t make the phone call as they couldn’t hear properly. When I arrived, I wasn’t entirely sure where to go but could hear a TV being played really loudly nearby. I checked the address and that was the right place. I completed the appointment and removed the patients wax. Later that day I received a phone call from the son saying that he could communicate with his dad so much better! And his neighbours had gone round to check he was alright as they couldn’t hear the TV, and his father was able to chat with his neighbours and was now smiling and engaging with them.

Any advice for other starting out their Tympa journey?

My advice for others would be that there are always ups and downs along the way starting your own business. Some weeks will be busy and some not so, but you can still use the quieter times productively and the busy weeks always come back around.

Find out more about the TympaHealth Training Academy

tympahealth-clinician-training

We offer specialist training when you sign up to the Tympa system. Our training programme has the unique status of accreditation from ENT UK, BSA and BSHAA.

If you would like to find out how you can expand your services to deliver ear and hearing healthcare in your community, get in touch with our team today.

Contact us

“The level of demand is astonishing really!” Ashludie & Cadham Pharmacy
Bryan Kydd - level of demand - ashludie pharmacy-feature

“The level of demand is astonishing really!” Ashludie & Cadham Pharmacy

23rd June 2022

Cadham Pharmacy: “The TympaHealth support is why I chose them”
bernadette brown Cadham pharmacy TympaHealth support-feature

Cadham Pharmacy: “The TympaHealth support is why I chose them”

21st June 2022

“As an optician I felt that Tympa and the technology of the Tympa system was a great fit” – Very Spexy
very-spexy-optician-clinic-tympahealth-feature

“As an optician I felt that Tympa and the technology of the Tympa system was a great fit” – Very Spexy

20th June 2022

Community District Nurse, Heidi, expands her care offering with Tympa
Heidi-smith-community-district-nurse-tympahealth-feature

Community District Nurse, Heidi, expands her care offering with Tympa

16th June 2022

Remote Review enables Allied Healthcare Professionals to deliver expert care in the heart of the community
Penwith Ear Care remote review tympahealth - feature

Remote Review enables Allied Healthcare Professionals to deliver expert care in the heart of the community

15th June 2022

Feet First Foot Clinic: Tympa is a natural fit for any foot health practitioner

Feet First Foot Clinic: Tympa is a natural fit for any foot health practitioner

25th May 2022

Community focused domiciliary ear and hearing healthcare with Tympa
brooksies-domicillary-home-services-tympahealth-feature

Community focused domiciliary ear and hearing healthcare with Tympa

25th May 2022

Clean Ears – “I really want to help people in care homes!”

Clean Ears – “I really want to help people in care homes!”

17th May 2022

Ashludie pharmacy – “We have had full clinics every day!”
Montifieth Pharmacy-tympahealth-case-study-feature

Ashludie pharmacy – “We have had full clinics every day!”

20th April 2022

Waxy Ears – “Demand was so high, we had to offer more appointments!”
Waxy-ears-the-tympa-system-feature

Waxy Ears – “Demand was so high, we had to offer more appointments!”

31st March 2022

The Hearing Place – 2000 wax removals using the Tympa system!
the-hearing-place-team-ear-and-hearing-health-feature

The Hearing Place – 2000 wax removals using the Tympa system!

24th March 2022

The importance of regular ear and hearing health check-ups for all ages
Jess-Ashton-tympahealth-hearing health check-ups-case-study-feature

The importance of regular ear and hearing health check-ups for all ages

22nd March 2022