The number of people in need of ear and hearing healthcare services has been increasing steadily. Many GPs are no longer offering wax removal services, (BBC), and patients are left waiting for several weeks, if not months to receive the treatment they need. The average waiting time for patients was 12-16 weeks (pre-covid), this has now grown substantially. Patients require new ways of accessing ear and hearing health services.

Opticians play an essential role in delivering care within our communities, working alongside the NHS to provide vital eye-care services. Many opticians have longstanding relationships with people in their community and are trusted to deliver expert care to those in need. This makes opticians uniquely positioned to expand their services into ear and hearing health. By enabling patients to access these vital services within an optical setting, many thousands of people will be able to receive faster treatment and avoid otherwise long waiting lists.

How Tympa works in your optician.


Very Spexy Optical Boutique,

Read more


TympaHealth Patient,

The Tympa system empowers opticians to provide: digital otoscopy, microsuction wax removal and a hearing screening, all in a single 30-minute appointment. Designed with the non-specialist in mind the Tympa system incorporates our “Remote Review” feature, where opticians can access an advice and guidance service from Audiologists and ENT specialist surgeons, if a second opinion is required. We pride ourselves in supporting you in your journey to providing ear and hearing healthcare to your local community.

What’s more, once you’ve completed the Tympa training program you and your staff will be officially accredited by ENT UKThe British Society of Audiology (BSA) and The British Society of Hearing Aid Audiologists (BSHAA). No other programme in the UK offers this unique level of accreditation.

The Tympa system is the most advanced, comprehensive, handheld ear and hearing healthcare device and diagnosis platform available to opticians.


Putting the right technology and support into the hands of more healthcare professionals and increasing accessibility and affordability everywhere.

The complete ear and hearing
healthcare solution in your hand.

By expanding your opticians’ services into ear and hearing healthcare you’ll not only benefit from direct additional income, but you’ll be helping to encourage people to go for regular ear and hearing healthcare check-ups. Thousands of people in the UK already have regular eye health check-ups, but our ears are often forgotten about.

Opticians are able to offer both eyesight and ear and hearing health check-ups, under one roof, all in a single appointment. Offering this service will strengthen existing customer relationships, and will also attract new clientele.

There has been an incredible amount of demand. Since we started offering the service, we have had full clinics every day. We have six one-hour slots a day with the last one finishing at 4pm, so that we can catch up with dispensing. Bryan Kydd, Ashludie Pharmacy
We have traditionally been all about dispensing the medicine, and yet now we can dispense care, we can dispense health, we can dispense a better quality of life and that’s an honour to do that. The bottom line is this service is invaluable Bernadette Brown – Pharmacy Owner

The Tympa Backstory

NHS ENT Clinician, Dr Krishan Ramdoo, witnessed first-hand how difficult it is for patients to access ear and hearing health services. His desire to ‘find a better way’ led him to develop the Tympa system.

Accredited training for staff


We offer specialist training when you sign up to the Tympa system. Our training programme has the unique status of accreditation from ENT UK, BSA and BSHAA.