This privacy notice, together with our terms and conditions will explain how we look after your personal information when you use our website and tell you about your privacy rights and how the law protects you.<\/p>","wysiwyg_module_top_margin_desktop":3,"wysiwyg_module_top_margin_mobile":2,"wysiwyg_module_bottom_margin_desktop":1,"wysiwyg_module_bottom_margin_mobile":2},{"acf_fc_layout":"faq","faqs_heading":"","faq_cta_text":"Download PDF version","faq_cta_link":"https:\/\/tympahealth.com\/us\/wp-content\/uploads\/sites\/3\/2023\/10\/Privacy-Policy-TYMPA-HEALTH-TECHNOLOGIES-INC.pdf","faq_module":[{"faq_module_heading":"1. IMPORTANT INFORMATION AND WHO WE ARE","faq_module_text":"
TympaHealth Technologies, Inc. (\u201cour, \u201cus,\u201d or \u201cwe) understands the importance of privacy and confidentiality in the use and sharing of your personal information. We are committed to protecting the privacy of individuals accessing our website and platform and complying with applicable laws and regulations related to privacy and confidentiality.<\/p>\r\n
International Visitors<\/strong><\/p>\r\n Our website is hosted and operated in the United States. Unless you have been informed otherwise, by using the Website, you are consenting to the transfer of your Information to the United States. If you are accessing the Website from outside of the United States, please be advised that United States\u2019 law may not offer the same privacy protections as the laws of your jurisdiction.<\/p>\r\n Changes to the privacy notice<\/strong><\/p>\r\n We keep our privacy notice under regular review. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email or when you next access our website.<\/p>\r\n It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.<\/p>\r\n This privacy notice was last updated in August 2024.<\/strong><\/p>"},{"faq_module_heading":"2. WHY WE COLLECT YOUR PERSONAL INFORMATION","faq_module_text":" We collect your personal information from you to communicate and work with you. Collecting your personal data enables us to learn what different choices of communication work best.<\/p>\r\n When you use our website and services, you are agreeing for us to store and process your personal data. The ways we do that are explained in this notice.<\/p>"},{"faq_module_heading":"3. THE INFORMATION WE COLLECT ABOUT YOU","faq_module_text":" \u201cPersonally identifiable information,\u201d as used in this Privacy Notice is information that specifically identifies an individual, such as an individual\u2019s name, address, telephone number, e-mail address, or other similar information that can be used to identify you. Personally identifiable information also includes information about an individual\u2019s activity on our website, including profile information and other identifiable information entered by you. Personally identifiable information we collect is referred to in this Privacy Notice as \u201cPersonal Information.\u201d<\/p>\r\nYou have the right to be informed about the collection and use of your personal information.\r\n When we collect personal information from you, we will provide you with privacy information at the time we collect your information.<\/p>\r\n We may collect, use, store and transfer different kinds of personal information about you which we have grouped together as follows:<\/p>\r\n Identity Information <\/b><\/p>\r\n Name, job role<\/p>\r\n Contact Information <\/b><\/p>\r\n Location, e-mail address and telephone number<\/p>\r\n Technical Information <\/b><\/p>\r\n When you use our website, we automatically receive your computer\u2019s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may also use \u201ccookies\u201d and other tracking technologies to enhance your experience and gather information about our website visitors.<\/p>\r\n Third party organisations<\/strong><\/p>\r\n This means other organisations that we collect data from, but only when you have given them permission to do this. You may give these organisations permission at various times, for example when buying a product or joining certain membership organisations. The data we receive depends on your agreement with that organisation.<\/p>"},{"faq_module_heading":"4. HOW WE USE YOUR PERSONAL INFORMATION","faq_module_text":" We may process your personal information for our legitimate business needs. Rest assured; our intentions are always good. We collect your personal information because we need it to help us fulfil your requests, keep in touch with you, and offer you communications that are relevant to you.<\/p>\r\n This may include:<\/p>\r\n\r\n Promotional offers from us<\/strong><\/p>\r\n We may use your information to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).<\/p>\r\n If you do not wish to have your e-mail address\/contact information used by us to promote our own or third parties\u2019 products or services, you can opt-out by clicking the unsubscribe link in the promotional email. This opt-out does not apply to information provided to us as a result of a product purchase, service experience or other transactions.<\/p>\r\n Communications<\/strong><\/p>\r\n You may voluntarily sign up for periodic communications from us or a third-party affiliate. We may send you promotional communications via email, including, but not<\/p>\r\n limited to, newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.<\/p>\r\nTraining<\/strong>\r\n\r\nTo enable your enrolment and monitor your training progress towards achieving your otoscopy and microsuction certification using the Tympa system, we need to store your personal training record. This will allow us to track your progress and ensure that you are clinically safe to use the system to provide aural care services to your patients.\r\n Third-Party Websites<\/strong><\/p>\r\n Our website may contain links to other websites, including those of third parties or business partners. While we seek to link only to websites that share our high standards and respect for privacy, we cannot be responsible for the privacy practices other websites use. By accessing other third-party websites or applications through our Service, you are consenting to the terms and privacy policies of those websites. It is possible that other parties may collect information about your online activities over time and across different websites when you use our Service.<\/p>\r\n Cookies<\/strong><\/p>\r\n We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category in your cookie settings.<\/p>\r\n The cookies that are categorised as \"Necessary\" are stored on your browser as they are essential for enabling the basic functionalities of the site.<\/p>\r\n We also use third-party cookies that help us analyse how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.<\/p>\r\n You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.<\/p>\r\n Google Analytics<\/strong><\/p>\r\n We may use Google Analytics to improve our website\u2019s functions. You can choose not to be included in Google Analytics by visiting https:\/\/tools.google.com\/dlpage\/gaoptout<\/span>.<\/p>"},{"faq_module_heading":"5. HOW YOUR PERSONAL INFORMATION IS SHARED","faq_module_text":" We may disclose Personal Information in the following circumstances:<\/p>\r\n\r\n To law enforcement and other government authorities such as legislatures, courts, agencies, and litigants if we reasonably believe that such action is necessary to:<\/p>\r\n o <\/span>Comply with the law and the reasonable requests of governmental authorities<\/p>\r\n o <\/span>Comply with legal process<\/p>\r\n o <\/span>Respond to requests from public or government authorities, including public or government authorities outside your country of residence<\/p>\r\n o <\/span>Protect the security or integrity of the Services\u2019 information systems; and\/or<\/p>\r\n o <\/span>Exercise or protect our rights, privacy, safety or those of affiliates, clients, you, or others; and<\/p>\r\n o <\/span>If we reasonably believe disclosure is necessary or appropriate to protect the rights, property, or safety of Tympa Health Technologies Inc. or others<\/p>\r\n We do not sell or share your Personal Information with anyone else for marketing purposes.<\/p>"},{"faq_module_heading":"6. INFORMATION SECURITY","faq_module_text":" We ensure that there are appropriate technical controls in place to keep your personal information safe and prevent unauthorised access to it. For example, our online forms are always encrypted (this prevents other people from accessing them) and our network is protected and checked often.<\/p>\r\n Electronic data and databases are stored on a secure cloud database, and we control who has access to them. Our staff receive data protection and cyber security training, and we have data protection policies and procedures in place that we adhere to at all times.<\/p>\r\n We regularly review who has access to information that we hold to ensure it is only accessible by trained staff.<\/p>\r\n Where we use external companies to collect or process personal data on our behalf, we undertake comprehensive checks on these companies before we work with them and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal data they have collected or have access to.<\/p>\r\n However, no data protection procedures are entirely infallible. As a result, while we strive to protect your Personal Information, we cannot guarantee that it will be 100% secure Your transmission of your Personal Information to us is thus done entirely at your own risk.<\/p>"},{"faq_module_heading":"7. HOW LONG WE KEEP YOUR PERSONAL INFORMATION FOR","faq_module_text":" How long personal information will be retained for depends on the type of information it is and what it is being used for.<\/p>\r\n Where we are processing your information for marketing purposes, we will continue to do so until such a time as you inform us that you wish to be removed from our marketing database.<\/p>\r\n If you ask us not to send you marketing emails, we will stop storing your emails for marketing purposes (although we will keep a record of your preference not to be emailed).<\/p>\r\n The time periods for which we keep information are stipulated in our data retention policy. We review our data retention periods for personal information on a regular basis.<\/p>\r\n We continually review the information that we hold and delete anything that is no longer required.<\/p>"},{"faq_module_heading":"8. YOUR LEGAL RIGHTS","faq_module_text":" California Visitors<\/strong><\/p>\r\n California\u2019s \u201cShine the Light\u201d law (Civil Code Section \u00a7 1798.83) permits users of our Platform that are California residents to request certain information regarding our disclosure of Your Information to third parties for their direct marketing purposes. To make such a request, please send an email to dpo@tympahealth.com <\/span>or write us at: Spaces \u2013 801 Brickell Ave, Suite 714, Miami Fl, 33131<\/p>\r\n What we may need from you<\/strong><\/p>\r\n We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.<\/p>"},{"faq_module_heading":"9. CONTACT DETAILS","faq_module_text":" If you have any questions about this privacy notice or our privacy practices, please contact our Head of Data Compliance in either of the following ways:<\/p>\r\n Tympa Health Technologies Inc<\/p>\r\n Spaces - 801 Brickell Ave<\/p>\r\n Suite 714<\/p>\r\n Miami<\/p>\r\n Florida 33131<\/p>\r\n Email: <\/span>dpo@tympahealth.com<\/p>"}],"faq_module_top_margin_desktop":1,"faq_module_top_margin_mobile":2,"faq_module_bottom_margin_desktop":1,"faq_module_bottom_margin_mobile":2}],"duplicate_content_create_hreflang_tags":false,"us_page_slug":"","uk_page_slug":"","landing_page":false,"footer_left_image_custom":false,"footer_left_image_custom_module_heading":"","footer_left_image_custom_module_top_text":"","footer_left_image_custom_module_cta_link":"","footer_left_image_custom_module_cta_text":"","footer_left_custom_image_module_image":null},"yoast_head":"\n\r\n \t
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