Andrew Goodwin, founder of The Clean Ears, is a domiciliary care specialist dedicated to bringing ear and hearing health directly to people’s homes and care homes across the UK. Driven by compassion, mobility, and clinical excellence, Andrew offers a rare and vital service to some of society’s most vulnerable individuals.

For many elderly residents, particularly those living with dementia, unaddressed hearing loss leads to loneliness, anxiety, and frustration. Simple procedures like wax removal are often delayed due to limited access to specialists or impractical transport requirements. Traditional equipment is bulky and static, making domiciliary care almost impossible.

Equipped with TympaHealth’s comprehensive ear and hearing health solution, Andrew can perform digital otoscopy, microsuction wax removal, and hearing checks, all from the comfort of a resident’s room or private home. The compact size and simple design of the Tympa enables him to travel via public transport and work discreetly without disrupting care environments.

Tympa’s remote review feature also allows Andrew to consult ENT specialists when uncertain, sharing images and receiving guidance within hours, providing reassurance for both clinician and patient.

The results have been profound. From routine wax removal to deeply moving reconnections, Andrew’s work has transformed the lives of residents and families alike. In one case, a 98-year-old woman who was both visually impaired and unable to hear had become entirely withdrawn. After a gentle and carefully paced procedure, she was able to hear clearly again, bringing everyone present to tears.

By combining the mobility of domiciliary care with the clinical power of TympaHealth, Andrew is restoring not just hearing, but dignity, connection, and comfort. The Clean Ears exemplifies how innovative tools, and compassionate practice can transform care for the better, anytime, anywhere.

“With Tympa, I can go where I’m needed most and bring comfort to people in places traditional care can’t reach.”