For Peak Pharmacy, delivering the right care has always started with being part of the community. Many of their patients have relied on them for a lifetime, and with pharmacy evolving, the team knew they needed to expand their clinical service offering.

“Pharmacies are changing. To maintain that trusted connection, we need to focus on services patients truly need.”

When they first introduced TympaHealth’s ear and hearing health, they did so with confidence, trusting that patients would respond. And they did. Word of mouth drove real momentum, from posters in the window to casual conversations at the counter, the message quickly spread. Patients started walking in. Friends told friends. Many returned to ask when to book again.

“People come back saying, ‘How often should I have this done?’ And they rebook every six months. That’s how important this has become.”

What began as a trial service has turned into a major part of Peak’s service model. After a successful initial rollout, they have now expanded TympaHealth to over 46 branches across their network. Accessible, trusted, and scalable. Patients get a quick, professional service, from ear examinations and wax removal to hearing checks, all within the comfort and familiarity of their local pharmacy. For Peak Pharmacy, it’s not just about staying ahead of competitors; it’s about being there for the patient.

“It’s always great to be ahead, but more importantly, it’s about making sure patients can access the care they need.”

TympaHealth is helping Peak Pharmacy lead the way in delivering modern, accessible, and valued ear and hearing health.