White House Nursing Home in New Malden, Surrey, is rated Outstanding by the Care Quality Commission and recognised as one of the top five digitally enabled care homes in Southwest London. Committed to innovation and resident well-being, they adopted TympaHealth to transform how ear and earing health is delivered within the home.

Previously reliant on long, challenging GP and hospital referral pathways, the team can now deliver otoscopy, microsuction, and hearing checks at the bedside. Improving outcomes while reducing waiting times, stress, and the need for external appointments.

“We’ve taken the majority of the ear and hearing health process away from the GP – we can do things in-house now. That’s crucial for our residents.”

TympaHealth has become a core part of their care planning, helping residents engage more confidently in daily life and improving communication with families. It has added significant value to the home’s offer.

For White House, TympaHealth isn’t just a clinical tool, it’s an investment in independence, dignity, and quality of life for every resident.