Ear and hearing healthcare services are in ever growing demand. With ageing populations and many GPs no longer delivering wax removal services, patients require new ways of accessing ear and hearing health services. Many residents within a care home suffer from some form of reduced hearing. Not only that, due to living within a care home setting many may not have received any ear and hearing health check-ups for a considerable amount of time.

The Tympa system is an innovative, all-in-one hearing healthcare assessment device. With unmatched portability the Tympa allows you to perform high-definition digital otoscopy, microsuction wax removal and a hearing screener, all in a single 30-minute appointment, within your care home.

Designed for Allied Health Care Professionals (AHCP) from all backgrounds, they can access remote advice and guidance from a team of audiologists and ENT specialists when required, supporting them every step of the way.

Hearing loss is the largest modifiable risk factor for age related dementia – responsible for over 8% of cases of dementia among older adults. (WHO, World Report on Hearing, 2021).

How Tympa works in your care home.



Lorna Badrick,
COO TLC Care Homes



Kay Mitchell
Care Home Manager, TLC

Many residents, especially those with dementia, find outpatient appointments very uncomfortable. They do not wish to be taken away from their everyday surroundings and interact with people who they are not familiar with. What’s more, there is a cost to the care home when chaperoning residents and arranging transport to their required appointments. There are also risks associated with trips outside of the home environment, all of which can be avoided by providing these services in-house with the Tympa system.

Delivering this service sets your home apart. By providing your residents with regular ear and hearing health check-ups you can provide an extra level of care for your residents. Maintaining a good standard of ear and hearing health can help limit the risk of falls, prevent social isolation, and limit the risk of early onset dementia, as well as keeping residents engaged and communicative in the care home due to improved hearing.

The Tympa system can be used in your care home to carry out in-house wax removal services – performing treatment in the safety and comfort of a familiar setting, cleaning and maintenance of hearing aids, and planned and scheduled monthly or yearly regular ear and hearing health check-ups, as well as providing instant access to care as and when residents need.

What’s more, by training your care staff to deliver these services in-house you are demonstrating a commitment to your staff and their career progression. Once your staff have completed their training they will be officially accredited by ENT UK, The British Society of Audiology (BSA) and The British Society of Hearing Aid Audiologists (BSHAA).

The complete ear and hearing
healthcare solution in your hand.

Whereas people used to go weeks and weeks without being able to hear, and communicate, and self-isolating, they no longer do that, it’s made a massive difference to residents. Kay Mitchell, TLC Care Group
To be able to actually address issues there and then and respond in that way, it’s just made such a positive difference to our residents in terms of the life’s that they can then live within our care homes. Lorna Badrick, COO TLC Care
Having this service in-house is having a huge impact on the day to day lives of our residents and the family members and our team members as well. Hiral Vyas, Director of Care & Medicines, TLC Care Homes
I think it would be better for most people, I would have thought. Eva Parkin, TLC Care Home Resident
As this is so simple, it should be, almost mandatory for everybody to have it done. TympaHealth Patient's Son

The Tympa Backstory

NHS ENT Clinician, Dr Krishan Ramdoo, witnessed first-hand how difficult it is for patients to access ear and hearing health services. His desire to ‘find a better way’ led him to develop the Tympa system.

Accredited training for staff


We offer specialist training when you sign up to the Tympa system. Our training programme has the unique status of accreditation from ENT UK, BSA and BSHAA.